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Learning path 04

Method, governance and UNE 166006

Organise responsibilities, evidence, assessment and improvement without mistaking a self-assessment for certification.

≈ 2 h 25 min · Intermediate

The question it answers

How do you move from scattered tasks to a documented system that improves?

What you will take away

An educational self-assessment and an improvement plan with responsibilities and evidence.

Start with 4.1

The self-assessment in this learning path is educational: it is not an official conformity assessment or a UNE certification.

Five lessons

Recommended order. You can start with any of them.
  1. 4.1Implementing a system is not installing a toolHow can you tell that an organisation has a monitoring and intelligence function and not just a collection of searches and newsletters?≈ 25 min · Intermediate · You take away function continuity sheet with three prioritised risks, an owner and a resolution date
  2. 4.2Responsibilities, governance and evidenceWho answers for the system, who can change its criteria, and how do you demonstrate what was done?≈ 30 min · Intermediate · You take away a responsibility matrix and a change log, usable in both a manual and a digital system
  3. 4.3Planning and operating the complete processHow do we get from strategic objectives to a repeatable operation that delivers useful intelligence?≈ 35 min · Intermediate · You take away a one-page operational monitoring plan, with quality criteria and an escalation rule
  4. 4.4Evaluating and improving without falling for vanity metricsHow do we know whether the intelligence system works and what we should change?≈ 30 min · Intermediate · You take away monthly review dashboard + log of corrective actions
  5. 4.5Responsible self-diagnosis: from self-assessment to a 90-day planHow do you identify real improvements without confusing an educational exercise with a UNE audit?≈ 25 min · Intermediate · You take away explainable self-diagnosis and improvement plan

Lab practice · L01

Maturity assessment

Output: Improvement priorities. No sign-up required.

Learning paths